Policies

Terms and Conditions

Discover the terms and conditions for using Tu Identidad's services

This adhesion contract describes the terms and conditions applicable to the use of the content, products, and/or services of the website https://www.tuidentidad.com, of which it is the owner DO YOU IDENTIFY YOURSELF SAPI DE CV?To make use of the content, products, and/or services of the website, the user must comply with these terms and conditions.

GENERAL TERMS OF THE OWNER:

Identity, address, and contact information:
to) DO YOU IDENTIFY YOURSELF SAPI DE CV?
b) Andress: Bosque de Janitzio No. 14, Lomas de la Herradura, Huixquilucan, CP 52785, Estado de México.
c) Phone +52-55-6878-4602
d) Email: contacto@tuidentidad.com

FOR THE PURPOSE OF UNDERSTANDING THIS DOCUMENT, THE FOLLOWING DEFINITIONS OF THE CORRESPONDING TERMS ARE ESTABLISHED:

I. User:
An adult citizen, as defined by Article 34 of the Political Constitution of the United Mexican States. This user is expressly understood to be authorized by the individual or legal entity requesting the Technical Feasibility Test. The use of this legally binds the applicant.

II. Use:
Use refers to any access, interaction, exchange of information, and consumption of our services.

III. Content:
Any information and documents, including photos, data, and images requested during the identification process.

IV. Third Parties:
Those clients or service providers through electronic means, websites, or similar platforms, with whom YOUR IDENTITY has collaboration agreements to verify the User's identity.

V. Verification:
Process through which YOUR IDENTITY the verification of personal data and the authenticity of the documents presented is carried out through OCR techniques, document analysis, and queries to public databases and governmental entities such as the I.N.E., within the framework of its Verification Service.

I. PURPOSE

The purpose of these terms and conditions of use is to regulate the process of identity verification of users and the authenticity of official documents through publicly accessible sources, third-party databases, or with the competent authorities.

The user declares under oath that the data provided are truthful and the documents are authentic. If the user is a third party, they declare having the consent of the owner to carry out the corresponding validations.

YOUR IDENTITY may consult the database of the INE for the verification of the voter ID, without your data or the queries being subject to commercialization or resale to third parties.

II. CONDITIONS FOR THE PROVISION OF THE SERVICE

The services provided by YOUR IDENTITY They may be free or paid, depending on the services requested for the identity verification of an individual or legal entity. To contract additional services, the third party must contact the commercial department via email at: contacto@tuidentidad.com and receive a quote.

III. ACCESS AND NAVIGATION ON THE WEBSITE

YOUR IDENTITY It does not guarantee the continuity and availability of the content, products, and services on the website. Actions will be taken to promote the proper functioning of the site without assuming additional responsibilities.

We are not responsible for software errors or damage to the user's equipment. Additionally, it is prohibited to use methods other than the provided interface. Improper use of the service may result in suspension of service.

It is prohibited to sell or resell the results provided by our service. The user is solely responsible for the use of the provided content.

III. ACCESS AND NAVIGATION ON THE WEBSITE

The security of the site largely depends on the access network. YOUR IDENTITY does not guarantee uninterrupted service and is not responsible for failures beyond its control, such as internet outages or server power issues.

V. PRIVACY POLICY AND DATA PROTECTION

In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties, YOUR IDENTITY it will take the necessary measures to guarantee the security of the user's personal data.

The use of personal data will be governed by the Privacy Notice available at https://www.tuidentidad.com. YOUR IDENTITY reserves the right to modify the Privacy Notice at any time and without prior notice.

VI. INTELLECTUAL AND INDUSTRIAL PROPERTY

YOUR IDENTITY is the owner of the intellectual and industrial property rights of the website, including images, trademarks, source code, databases, designs, etc. It also utilizes services provided by third parties under license.

The user agrees to respect intellectual property rights, being allowed to view, store, copy, and print elements of the website exclusively for personal use. It is prohibited the total or partial reproduction of the elements of the website.

YOUR IDENTITY reserves the right to take legal action against those who violate these rights.

VII. TERM

The services of YOUR IDENTITY are "on demand," so the term of the contract is indefinite, lasting until the provided services are fully consumed.

VIII. APPLICABLE LAW AND JURISDICTION

These terms and conditions are governed by the current federal legislation in Mexico. In the event of disputes related to their interpretation, compliance, breach, or termination, the user and YOUR IDENTITY they submit to the jurisdiction of the competent federal courts located in Mexico City, waiving any other jurisdiction.

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