Policies

Privacy Notice

Find out how we protect your personal data.
We comply with safety regulations.

TE IDENTIFICAS SAPI DE CV "TU IDENTIDAD" is a company committed to protecting the personal data and privacy of its users in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties and its Regulations, as well as the highest national and international standards and guidelines regarding data protection. In compliance with the foregoing, we provide you with the following Privacy Notice:

IDENTITY OF THE CONTROLLER:

DO YOU IDENTIFY YOURSELF SAPI DE CV?

ADDRESS OF THE CONTROLLER:

Janitzio Forest No. 14, Lomas de la Herradura, Huixquilucan, Zip Code 52785, State of Mexico

PRIMARY PURPOSES

• Identity verification, whether within the framework of a service provision contract entered into with a third party or directly with you, the data subject.
• Verification of authenticity of official identification.
• Validation of identification and official documents in publicly accessible sources and inquiries to government entities.
• We inform you that, in order to authenticate you, we may consult the INE database as part of the Query Service provided by the INE. Furthermore, neither your data nor the queries will be marketed or resold to third parties.

DATA BY CATEGORIES

Identification and contact information:

• Full name
• Home
• Cellular phone
• CURP
• Biometric data (face and fingerprint)
• The data or elements included in a voter ID card of any type
• Passport identification number
• Financial or asset data
• Tax Address
• RFC

TRANSFERS

“YOUR IDENTITY” does not carry out transfers of Personal Data, except those provided for in Article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties.

In particular, the numerals:

I. the transfer is provided for in a law or treaty to which Mexico is a party; and

IV. When the transfer is necessary by virtue of a contract entered into or to be entered into in the interest of the owner, by the controller and a third party.

EXERCISE OF RIGHTS

Under the terms permitted by applicable regulations, you may access, rectify, and delete your personal data, object to the processing of such data, and revoke at any time any consent you may have given us, by sending an email to: avisodeprivacidad@tuidentidad.com

Your application must contain
• Full name
• Simple or digital copy of official identification to prove identity (INE or passport)
• Representation: If you are acting on behalf of a minor, you must present a birth certificate or official document proving the legal status of the parent or guardian; if you are acting on behalf of a third party of legal age, you must attach a power of attorney proving your authority to act on their behalf.
• Brief description of what you are requesting, whether it be access to your data, rectification or deletion of your data, opposition to processing or some purposes of the processing, or revocation of consent.
• To correct your name or address, attach a copy of proof if it is different from the official identification presented to prove your identity.
The response period will be 20 business days based on the official calendar published in the Official Gazette of the Federation.
The response to your request will be sent through the same means by which it was received, that is, via email.

If you do not receive a response from us or if it is unsatisfactory, you have 15 business days to contact the INAI and request that a rights protection procedure be initiated.

MECHANISMS FOR LIMITING THE USE AND DISCLOSURE OF DATA AND REVOCATION OF CONSENT

You may limit the use and disclosure of your personal data or object to the processing of such data for secondary purposes by sending an email to: avisodeprivacidad@tuidentidad.com

SECURITY MEASURES

The data controller, in compliance with the guidelines established by the Law and its regulations, has a high level of commitment to the physical, administrative, and technological security measures necessary for the protection of your Data.

MODIFICATION TO THE PRIVACY NOTICE

“TU IDENTIDAD” will notify you of any changes or updates to this privacy notice via the email address we have on file.

COOKIES

1. “YOUR IDENTITY”

Cookies are small pieces of text that websites you visit send to your browser. Cookies allow sites to remember information about your visit, which can make them easier to visit again and more useful to you.

The cookies we use in YOUR IDENTITY allow us to enable certain functions to make your browsing experience easier, for example: faster login, time zone, type of device you're connecting from, language, etc.

We also use performance cookies, which are used to track how you use a website during your visit, without collecting personal information about you. This information is typically anonymized and combined with information tracked across all site users. It helps companies understand visitor usage patterns, identify and diagnose problems or errors they may encounter, and make strategic decisions to improve the overall website experience. These cookies may be set by the website you are visiting (first-party) or by third-party services.

If you do not wish to accept our cookies, you can instruct your browser to refuse cookies from our website. Most browsers are set to accept cookies by default, but you can update these settings to refuse cookies entirely or to notify you when a website is attempting to set or update a cookie.
If you browse our website from multiple devices, you may need to update your settings on each device individually.

Last updated October 1, 2021

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